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FAQ

Location & Time

1. Where is Song.Song Selfie Studio located?
   
Our studio is located at Taman Petani Jaya, Sungai Petani, Kedah.

2. Is parking available?
    Apart from the Econsave parking area, there are parking spaces available outside our studio for customers to use. 

3. What time do you operate?
    We open daily, from 11 am to 8 pm.

4. Are you open on public holiday?
    Yes, we are open. Any change to our opening days will be updated right away on Instagram.

 
1. Do you accept walk in?
    No, we strongly advise customers to make booking in advance of their visit as we might not be able to admit you if we receive a full 
     booking that day.

2. Is pet allowed in the studio?
   
Yes. For pets, we charge RM 29 and we take a deposit RM 299 incase your pets poop in our studio.

3. Can I choose not to post my photos on any of Song.Song's social media?
   
Sure can, we value the privacy of each and every one of our customers, and we won't share their images without their consent.
 

 
1. How do I receive the soft-copies?
  All of  your photos will be uploaded on Google Drive after your session, and the link will be sent out to your WhatsApp.

2. When will I receive the soft-copies?
    You will receive the link to your softcopies after your session or the next day.

3. How do I book for a session? 
    Click 

4. Can I cancel my appointment & receive my deposit back?
    No. There is no refund for your deposit. Before completing your payment, please review the booking policy you agreed to here : 

5. How do I reschedule my session?
   
You can click the reschedule button that is connected to the email we gave you for confirmation. This will display every slot that is still open for you to take!

    

 

Studio Operation

Booking

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